Blogging user experience: updating and adapting the journal

Artifact Number: 
18
Names: 
Jared Jeffers and Martin Ho
Org: 
User Centric, Inc.
Blogging user experience

As ethnographers, we must be creative when selling ourselves, especially in today's economy with limited budgets to spend on extended ethnographic projects. To do so, we should prioritize the capturing of everyday experiences in a cost-effective manner that further informs other types of research while also ensuring the best experience for our informants. This artifact shows the role that computers, specifically blogs, can play in this process. In our study, participants captured images on digital cameras then uploaded them to a blog to describe their motivations for and experiences with capturing the image. The artifact raises a number of important points to consider. For example, how can ethnographic tools, such as journals, be utilized in conjunction with and to enhance other forms of user research like in-depth interviews? Also, how does the technology we use to capture the experiences of our informants impact the type of information we gather?