Future hospital team communication prototypes expressing research insights

Artifact Number: 
14
Names: 
J. Paul Neeley
Org: 
Mayo Clinic, Center for Innovation//SPARC
Future hospital team communication prototypes

At SPARC, Mayo Clinic's embedded research and design group, we've seen decision makers sometimes experience a discomfort associated with the chasm between compelling research and implemented solutions. Once they have a clear understanding of needs and the problems they are anxious to see possible solutions, however this work is often months away. In this example we sought to ease or eliminate this fear by moving quickly to user generated solution prototypes. The low fidelity prototypes, spoke only to the desirability of solutions, were used primarily as a way to engage teams with the research insights and ease this decision maker anxiety.